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AI Cloud-Based Telehealth Framework

A cloud-native telehealth platform with AI-assisted triage, ambient documentation, and EHR-integrated video visits, deployable as a white-labeled telehealth product rather than built from scratch.

WebRTCLLM-Assisted NotesSMART on FHIR
AT A GLANCE Live
6–10 wksTypical deployment
AI-assistedIntake & triage
Ambient notesLLM-assisted documentation
HIPAACloud infrastructure
ARCHITECTURE

How the AI Telehealth framework is put together

Patient App Intake & video client AI Triage Adaptive question routing SMART on FHIR Scheduling sync WebRTC Video Visit Clinician ↔ patient session Ambient Documentation LLM-drafted visit note EHR Sync Note & visit record pushed
Core pipeline
Configurable output
OVERVIEW

A telehealth product, not just a video call embedded in your app

Video visits are the easy 20% of a telehealth product; the harder parts are AI-assisted intake that actually routes patients correctly, ambient documentation that clinicians trust enough to use, and scheduling that talks to your EHR instead of living in a separate silo. This framework ships all three already built, so you're configuring a telehealth product rather than assembling one from a video SDK upward.

It's cloud-native and deployable as a white-labeled product under your own brand, with SMART on FHIR scheduling and visit-record integration, WebRTC video, and LLM-assisted ambient documentation that drafts visit notes from the conversation for clinician review rather than autonomous charting.

At a glance

  • Deployment modelWhite-labeled, configurable
  • VideoWebRTC, cloud-native
  • DocumentationLLM-assisted ambient notes
  • EHR schedulingSMART on FHIR
  • HostingYour cloud or ours
Book a Fit Assessment
CAPABILITIES

What's already built into the framework

01

AI-assisted intake & triage

Structured intake questions adapt based on patient responses and route to the right visit type or care team, reducing misrouted visits before they reach a clinician.

02

Ambient visit documentation

Conversation from the visit is drafted into a structured note for clinician review and edit. The clinician signs off; the model doesn't chart autonomously.

03

EHR-integrated scheduling & video

Scheduling reads and writes against your EHR through SMART on FHIR, so telehealth visits sit inside the same calendar and record as in-person care.

04

WebRTC video infrastructure

Cloud-native video built for clinical use, including waiting rooms, multi-participant visits, and screen sharing, without standing up your own media infrastructure.

05

White-labeled patient & clinician apps

Patient-facing and clinician-facing interfaces ship under your brand, configurable in look and workflow rather than a fixed third-party product.

06

HIPAA-compliant cloud infrastructure

Deployed on HIPAA-compliant infrastructure with BAA support, whether hosted in your cloud environment or within Emorphis Health's.

TECHNICAL SPECIFICATION

Under the hood

Dimension Details
Video WebRTC, cloud-native, multi-participant
Documentation LLM-assisted ambient note drafting, clinician review required
Scheduling & records SMART on FHIR integration with your EHR
Intake Adaptive AI-assisted triage questionnaires
Branding White-labeled patient and clinician apps
Compliance HIPAA-compliant cloud infrastructure, BAA-ready

Standards & protocols

SMART on FHIRWebRTCFHIR R4OAuth 2.0

Cloud & compliance

AWSAzureGCPHIPAASOC 2
DEPLOYMENT PATH

How this framework reaches production

01

Fit Assessment

Map your visit types, triage logic, and branding requirements.

02

Configuration & EHR Mapping

Connect SMART on FHIR scheduling and configure intake flows.

03

Sandbox Validation

Run test visits end-to-end against your EHR sandbox.

04

Go-Live

Staged rollout with monitoring and a rollback plan in place.

FAQ

Common questions about the AI Telehealth framework

Does the AI chart the visit on its own?

No. Ambient documentation drafts a structured note from the visit conversation for the clinician to review and edit before it's signed. The clinician remains the author of record.

Can the patient and clinician apps carry our own branding?

Yes, both are white-labeled and configurable, so patients and clinicians use an experience under your brand rather than a third-party telehealth product.

How does scheduling connect to our EHR?

Through SMART on FHIR, so telehealth visits are scheduled and recorded inside the same calendar and patient record your team already uses for in-person care.

What does the AI-assisted triage actually do?

It asks adaptive intake questions based on the patient's responses and routes the visit to the right type or care team, reducing visits that get misrouted and rescheduled.

Is the video infrastructure HIPAA-compliant by default?

Yes, the framework runs on HIPAA-compliant cloud infrastructure with BAA support, deployable into your own cloud environment or hosted by Emorphis Health.

EXPLORE MORE

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Ready to deploy the AI Telehealth framework?

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